HESTIA DOORS ÖU (HESTIA) is committed to protecting and respecting your privacy.

This policy and other documents we refer to herein describe the basis of how we process personal data we collect from you or that you provide to us.

The personal information (name, address, e-mail address and telephone number) that you provide when placing your order is only used to a limited extent. This information is used exclusively to the extent that this is necessary for the execution and delivery of the purchase. 

The personal information is registered with HESTIA and stored up to seven years (according to the Estonian VAT and Accounting Act) , after which the information is deleted. We also collaborate with several other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes. 

We only work with data processors in the EU or in countries that can provide your information with sufficient protection.

Our handling of personal information takes place in accordance with applicable personal data protection legislation and HESTIA is in this context the data controller and data processor. 

All servers, which are used to store personal information submitted when ordering, are located secured via HESTIA’s IT partner. Data for use for payment execution is with HESTIA payment provider, NAME of provider. Customers are entitled at any time to be informed of which personal information we have registered. You can also demand that the information be deleted when the purchase has been completed if your data is no longer necessary in relation to the purpose for which we obtained it. This is done by contacting HESTIA at

It is possible to contact us if an attempt to place an order with us fails and ask us to recreate the lost shopping cart. This happens when a user profile is created, which can be deleted if desired after completion of the purchase. Possibly. deletion of the user profile is done by contacting HESTIA at: info@HESTIADOORS.COM


To serve users better, the website contains cookies. A cookie is a text file that is saved on the user’s computer when visiting our website. If you have visited our website before, this file will read your previous usage data of

Cookies give us the opportunity to improve the usability and content of our website. By starting to use our website, you also agree to the processing of personal data by ticking the box “I agree to the terms of use”


We share your contact information (name, address, telephone number and e-mail address) with Google and Facebook to better document the effect of our marketing.

Invitation to user review:

When purchasing, we pass on information about name and e-mail to companies that carry out satisfaction surveys and reviews, e.g., Trust pilot. These companies may send an invitation on our behalf to rate us on their website. The purpose is that you, as a customer, can share your assessment and review with other consumers, and that we can improve our service and products. You are not obliged to make a report, but if you choose to do so, Trustpilot becomes the data controller for the information provided.

When personal data is collected via HESTIA, we guarantee that it always takes place with your express consent. You are thus precisely informed about which information is collected and why.  

The director of and the employees at HESTIA have access to the information registered about you. 

Customer information is not stored encrypted. Customer information is not transmitted encrypted. 

The data controller at HESTIA DOORS OÜ is Sven Lillepalu.

If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you ask for it. It can, for example, be if your data is no longer necessary in relation to the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at:  GDPR@HESTIADOORS.COM